FeaturesReferrals, reviews and loyalty

Give your strongest client relationships room to grow.

Run referrals, review requests, milestones and community challenges from the same member history that already holds bookings and attendance.
Two clients sharing a referral after a fitness class.
Referrals
Codes and links
Attributed at checkout
Reviews
Post-visit requests
Google profile link

Make referrals simple to share and easy to measure

  • A code for every client

    Give each client a stable referral code and shareable link from their member account.

  • Credit at checkout

    Connect a new purchase to the referring client without a manual note at the desk.

  • Rewards you configure

    Choose whether the referrer, the new client or both receive a credit after the qualifying purchase.

  • Source visibility

    See referred leads, conversions, revenue and rewards together instead of counting word of mouth by hand.

Two clients sharing a referral after a fitness class.
Planned capability.

Ask for reviews at the right moment

  • Post-visit timing

    Trigger a review request after a completed class, appointment or milestone.

  • Direct review links

    Send clients to the public review profile the business has configured.

  • Private feedback too

    Offer a separate private feedback path without changing the public-review invitation based on sentiment.

  • One request history

    Keep delivery, response and follow-up status on the client record so requests do not pile up.

Two clients sharing a referral after a fitness class.
Planned capability.

Recognize the habits that build community

  • Attendance streaks

    Celebrate consistent visits using rules that fit the business rather than one universal cadence.

  • Milestone moments

    Recognize first visits, visit counts, anniversaries and other events drawn from real history.

  • Challenges

    Create time-bound goals with clear eligibility, progress and optional leaderboards.

  • A visible reward ledger

    Keep earned, pending, redeemed and expired rewards understandable to both staff and clients.

Two clients sharing a referral after a fitness class.
Planned capability.

This capability is planned. The page describes the intended scope; current availability and rollout timing will be confirmed during a demo.

Frequently asked questions.

How would referrals work?

Each client would receive a referral code and shareable link. A qualifying purchase using that code would connect the new client, referrer and configured rewards in one record.

Could both clients receive a reward?

Yes. Reward rules would support the referrer, the new client or both, with qualification and expiration rules controlled by the business.

How would review requests be sent?

A business could trigger the same review invitation after a completed visit or milestone and direct clients to its configured public review profile.

Would lower ratings be diverted away from public reviews?

No. Rellavo would not use rating-based review gating. A private feedback option could be offered separately, but the public-review invitation would not change based on sentiment.

Could staff see which clients drive referrals?

Yes. The intended reporting connects referral shares, attributed sign-ups, qualifying purchases and rewards to the referring client.

See it on your own numbers.

Tell us what you run and we will show you this working against your data.

What kind of organization?
Active members or participants
We'll follow up with pricing and next steps.