Rellavo support
Get help with your account, your organization's app, or Rellavo software.
Common support questions
I'm a member at an organization that uses Rellavo and need help with my account.
Contact your organization's front desk for questions about your membership, billing, reservations, or access. For technical issues with Rellavo, email our support team.
Something on my organization's app or CRM is broken or behaving strangely.
Email support@rellavo.com with your organization's name, the email address associated with your account, a description of the issue, and a screenshot if available.
I run an organization and want to talk to Rellavo before I commit.
Visit our Pricing & contact page for product information, pricing, and demo requests.
I added a card to my member app and something went wrong.
Payment card information is handled securely by Stripe and is not visible to Rellavo. If a charge fails, check with your card issuer. If the issue continues, email us with your organization's name and the approximate date and time of the charge.
I want to add my membership card to Apple Wallet or Google Wallet but it isn't showing up.
Make sure you're signed in to your organization's app, then try the Add to Wallet button again. If the issue continues, email us with your organization's name and your member ID.
Didn't find your situation? Contact our support team.
Rellavo
New York, New York
United States
Visit Pricing & contact for product information, pricing, or to request a demo.